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Ict help desk manager
Service Desk Administrator

Service Desk Administrator

Sheridan Ward Recruitment Services

Posted a day ago, valid for 17 days

Uxbridge, Buckinghamshire UB8 1DH, England

£24,000 - £28,800 per annum

Full Time

Retirement Plan

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Sonic Summary

Sheridan Ward is recruiting a Service Desk Administrator for their client in Uxbridge, offering a salary between £25k and £27k.
The ideal candidate should have strong administrative or customer service skills, with knowledge of SAP and Excel being a plus but not essential.
This role involves handling incoming calls, responding to service inbox emails, creating quotes, and managing account queries.
Candidates looking for a change after a few years with their current employer may find this opportunity appealing.
The position offers benefits including 25 days of holiday plus bank holidays, a pension scheme, private healthcare, and a company bonus scheme.

Service Desk Administrator

Uxbridge

£25k – £27k

We at Sheridan Ward are currently recruiting for our loyal client based in Uxbridge. They are looking to bring onboard a Service Desk Administrator to their growing team!

They would love it if someone had an excellent knowledge and experience using SAP and Excel but this isn’t a driving factor, strong admin or customer service skills would be perfect for this position.

If you are happy to come in and get your teeth stuck into a role that is different every day this could be the perfect opportunity for you. Have you been with your current employer for a few years and now want a change, if so this could be the perfect change for you!!

Service Desk Administrator Duties:

Answering incoming calls
Responding to emails that have come into the service inbox
Creating quotes
Closing down service reports
Managing account queries
Logging all calls which come in from engineers
Creating and managing orders for products and parts

Service Desk Administrator Benefits:

25 days holiday plus bank holidays
Pension scheme
Free onsite parking
Death in service
Private healthcare
Company bonus scheme

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