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If you have a strong customer service background and enjoy a varied role, we would be keen to speak with you.
This role will offer Hybrid working after probation (2 days WFH)
Upto 25,00- 27,000
Working 37.5 hours a week with various shifts - 9-5.30 -after training move (phone number removed) - potential flex offered if cannot start at 7am.
Reporting into your team leader you would be responsible for the below.
Your role-
- Assist customers with the full journey of their orders.
- Provide good product knowledge.
- Build strong rapport with internal/external teams and key stakeholders.
- Follow company regulations correctly.
- Respond to queries via phone and email in a timely manner.
- Take messages when necessary.
- Follow up on Customers' orders.
- Ensuring the details on inhouse system is accurate.
- Use systems such as CRM and SAP.
- Outstanding customer service ethic.
- Professional manner.
- Attention to detail.
- Can work to strict deadlines.
- Prioritise own workload.
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
