Job Title - Legal Support Specialist - Personal InjurySalary - £23,000 - £27,000Location - Wakefield, West Yorkshire,Contract - Permanent, Full-time, hybrid work availableRole Overview & Daily Responsibilities:Support lead file handlers in managing and progressing serious injury cases. Prepare standard correspondence to move cases forward using the ProClaim case management system. Serve as the primary contact for Fee Earners, handling incoming calls and inquiries. Manage phone inquiries when possible, ensuring that detailed messages are relayed to the Fee Earner promptly. Collaborate with your line manager to achieve agreed KPIs on a monthly basis. Regularly update and maintain the case management system to ensure data accuracy. Ensure filing and information management processes are in line with the firm's standards. Schedule appointments for Fee Earners as required. Work with the Finance Department on matters related to disbursement payments, outstanding accounts, and related tasks. Assist with the smooth running of the firm by supporting other staff during busy periods, including document production, managing task lists, answering calls, and general administrative duties. Sort and organize incoming mail. Consistently meet performance targets within a goal-oriented environment. Take on additional tasks as needed to support the business.Employee Benefits Package:25 to 30 days holiday + bank holidays Enhanced pension scheme Enhanced adoption leave, maternity & paternity pay Health insurance Medical insurance Free eye tests Reward & recognition - long service, prize draw, incentives Life insurance Firmwide bonus scheme Perkbox Hybrid working Free parking (if/when in office)About the Organization:Our client is a prestigious UK law firm, consistently ranked among the top 100. With a strong reputation, the firm has recently embraced modernization, refining its work environment and operational practices to further improve its already successful business model. By championing an agile working policy, prioritizing work-life balance, and offering a supportive environment, they have cultivated a positive and dynamic company culture.Application Criteria:Given the nature of the role, prior experience in a personal injury legal setting is essential. While experience in multi-track personal injury or medical negligence claims is preferred, applicants with a background in fast-track claims will also be considered.About CRA Consulting:CRA Consulting are a specialist legal recruiter, operating across the UK. CRA works in partnership with reputable law firms with either local, regional, national or international presence. We recruit at all levels from board, director and partnership level through to support staff. For additional information on how we can assist you with your next career move, visit the CRA Consulting Website at www.craconsultants.com.How to Apply:If this Legal Support Specialist - Personal Injury vacancy is of interest, please click the apply button. Alternatively, if you would like to discuss with Lauren Hopkinson who is managing this vacancy, call for a confidential discussion. Are you wanting to review additional career opportunities? Visit our jobs page at jobsAdditional Information:CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. This Legal Support Specialist - Personal Injury vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days.

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