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Our client, a leader in their sector, seek to recruit an experienced and dynamic Operations Manager to lead their team of coordinators and engineers. This is a pivotal role within the organisation, responsible for overseeing the planning, scheduling, and execution of maintenance activities, ensuring seamless operations and exceptional service delivery.
Key Responsibilities:
- Manage and lead a team of coordinators who are responsible for scheduling, planning, and raising purchase orders for both planned and reactive maintenance work.
- Ensure efficient allocation of resources, including engineers working 24/7, to meet client demands and operational targets.
- Collaborate closely with the engineering team to resolve technical issues and ensure high-quality service delivery.
- Monitor and improve operational processes.
- Work closely with the Technical team and General Manager to identify areas for improvement within the team.
- Develop a culture of teamwork, accountability, and continuous improvement within the team.
- Build and maintain strong relationships with clients, suppliers, and internal stakeholders.
Key Requirements:
- A proven track record in operations management, preferably within an industrial service and maintenance environment.
- A strong mechanical engineering background.
- Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
- Strong organisational and problem-solving skills.
- Exceptional communication and interpersonal skills.
- Proficiency in using planning and scheduling tools, as well as Microsoft Office Suite.
