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Receptionist / Administration Officer
- Job Type: Temporary (Office-based)
- Location: 4 roles at 4 different locations WF1, WF2, WF10, WF6
- Salary: £12.85 PAYE per hour
We are seeking four diligent and skilled Receptionists / Administration Officers to join our team across different locations. This role involves a variety of administrative and reception duties, including minute taking, handling sensitive information, and supporting senior managers and social work teams.
Day-to-Day Responsibilities:
- Perform reception duties, handle telephone calls from the public and internal colleagues, manage room bookings, and undertake financial and general administrative tasks.
- Provide an effective business support service by managing a range of administrative tasks such as minute taking, dealing with telephone enquiries, organising and coordinating arrangements, and completing work requests from a shared inbox.
- Identify and maintain suitable venues for sessions and meetings, ensuring effective communication with staff, partners, and service users.
- Act as a first point of contact, handling routine enquiries and requests for information independently, adhering to the Council’s Customer Care policy.
- Attend meetings and conferences to produce high-quality, accurate minutes within tight deadlines in line with statutory requirements.
- Manage daily post, ensuring information is filed and circulated appropriately.
Required Skills & Qualifications:
- Proven experience in taking minutes at meetings with a focus on accuracy and attention to detail.
- Excellent written, verbal, and interpersonal skills, capable of communicating effectively with a wide range of internal and external customers.
- Strong organisational skills with the ability to work independently and manage own workload, completing tasks within tight deadlines.
- Ability to respond to enquiries and communicate effectively with minimal supervision.
- Experience in handling confidential and sensitive information with respect and integrity.
How to Apply:
To apply for the Receptionist / Administration Officer position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
