- The management of staff, play equipment and overall indoor play and party facilities.
- Ensuring that children in the indoor play area are always safe and secure.
- Ensuring that the equipment and facilities are kept clean and are in accordance with health and safety regulations; and are used in an appropriate way.
- To ensure the visitor satisfaction of the centre are met or exceeded and respond to customer feedback to continually improve the visitor experience.
- To plan and assist with events such as birthday parties.
- 2 years proven management experience in a leisure, hospitality or retail environment.
- First class customer service skills with the drive to go above and beyond for customer.
- Confident and authoritative with the ability to deal with children, parents and staff.
- First Aid certificate and basic Food & Hygiene certificate are desirable.