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Fines Officer(AO) - Band E

Brook Street
Posted 3 days ago, valid for 12 days
Location

Wallsend, Tyne and Wear NE28 0PD, England

Salary

£11.59 per hour

Contract type

Part Time

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Sonic Summary

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  • A temporary position is available for administrators/call handlers in North Shields with a Public Sector client.
  • The role involves administration tasks and the potential to handle calls related to fines as experience is gained.
  • Candidates should have strong communication skills and a passion for customer service, with responsibilities including managing queries and data entry.
  • The position offers a pay rate of £11.59 per hour, with an initial 3-month assignment and the possibility of extension.
  • A standard DBS check is required, and the job is full-time at 37 hours per week, Monday to Friday.

Are you a confident communicator with a passion for top-notch customer service? We have an exciting temporary position for a small number of administrators/call handlers to join a dynamic team with one of our Public Sector clients in North Shields.

This is a fantastic chance to become part of a well-established local Government Department. If you thrive in a busy office environment and love delivering exceptional support and advice, we'd love to hear from you!

Role Overview:

  • Initial Focus: Administration tasks with the opportunity to take on Call Handling as you gain experience.
  • Key Responsibilities:
    • Handling calls related to fines
    • Managing written queries
    • General administration, including post distribution, photocopying, and filing
    • Updating records and data entry on the in-house system
    • Ad hoc duties as required

Additional Details:

  • Location: North Shields
  • Duration: Initial 3-month assignment with the possibility of extension
  • Hours: 37 hours per week, Monday to Friday
  • Pay Rate: 11.59 per hour
  • Benefits: Free, secure parking on site

Ideal Candidate:

  • Confident in dealing with calls and providing advice
  • Skilled in general administration and data entry
  • Standard DBS check required

If you're ready to take on this role and make a difference, we'd love to hear from you! Apply below and we look forward to discussing this opportunity with shortlisted candidates.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.