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We are looking for an enthusiastic individual, who has a love for all animals and customer service!
Client Details
A well established vetinary practice in Bletchingley.
Description
- Booking consultations
* Dealing with appointment request forms from referring vets-* Ensuring all information is correctly registered on the system-* Contacting owners to book the consultations* Sending clients and referring vets confirmation emails and information packs* Checking histories are in place prior to appointments (including all test results)* Ensuring referring vet is updated regarding appointments for their clients* Dealing with all enquiries via phone-calls/e-mails from owners and veterinary surgeons in a timely manner* Filtering advice requests for the clinicians* Manage the enquiries email inbox, ensure all information, results etc is registered and passed on to the relevant clinician in a timely manner.* Updating spreadsheets and keeping accurate records
Profile
Must be a driver due to rural location- Excellent telephone manner and communication skills- Strong administration skills- Good attention to detail- A strong team player- Confident and friendly personality
Job Offer
- 5 weeks holiday plus bank holidays and Birthday Leave
* Career progression opportunities* Staff discount schemes* Life Assurance* Enhanced sickness pay* Enhanced equal family leave* E-car salary sacrifice scheme* Employer contribution pension scheme* Wellness program including:* Employee assistance program* Eyecare voucher scheme* Free annual Flu jab* Cycle to work scheme* Recruitment referral reward scheme
