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Onboarding Team Lead (Contact Centre)
Warrington
£30,000 + Company Benefits + 30 Days Holiday + Pension
Are you an Onboarding Team Leader experienced working within a Contact centre looking to join a leading innovative communications group in a role that will be Monday-Friday, and offer stability and long term progression opportunities?
On offer is the chance to join a growing company that specialise in helping businesses engage with their target audiences through innovative, technology-powered marketing solutions.
This role blends operational oversight with direct training responsibilities, ensuring smooth onboarding and integration of new team members in the contact centre. You will play a key role in building a capable, confident, and collaborative team, cultivating an environment where both new hires and existing staff can excel.
This role would suit someone proven experience in customer service, training, or team leadership within a contact centre environment, bringing expertise in designing and delivering onboarding, embedding, and training programs.
The Role:
- Team leadership
- Training and onboarding staff
- Team support and integration
- Operational improvement
The Person:
- Team leadership experience
- Contact centre experience
- Local to Warrington
Keywords: Onboarding, Embedding, Team Leader, Contact Centre, Training, Manager, Warrington
Reference Number: BBBH17100
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
