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Customer service representative
Customer Service/Administrator

Customer Service/Administrator

NMS Recruit Limited

Posted a day ago, valid for a month

Warrington, Cheshire WA4 4AJ, England

Full Time

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Sonic Summary

A Customer Service Advisor/Administrator position is available in Warrington with a growing business.
The role offers a salary of up to £27,000 per annum, depending on experience, with hybrid working options.
Candidates should have strong customer service and administration skills, along with previous business-to-business experience.
The job involves scheduling jobs, processing orders, and maintaining communication with partners.
The working hours are 37.5 hours per week, Monday to Friday, and the role includes 25 days of holiday plus bank holidays.

An great opportunity has arisen for a Customer Service Advisor/Administrator to join an exciting growing business in Warrington.You will be a key member of a busy team striving to provide excellent customer service in a business to business environment.This is a permanent role with a salary up to £27,000 per annum DOE with hybrid working.Hours of work are 37.5 hours a week - Monday to Friday.Holidays - 25 days plus bank holidays, birthday and work anniversary offResponsibilities

Scheduling jobs for fibre installers .
Processing orders.
Logging quotes & raising PO's .
Sending out routers and installation kit .
Keeping partners to keep them updated of the progress of their orders .
Using the company's inhouse systems, Microsoft Word and Excel

To be suitable for this role you will have:

Telecoms experience preferred but not essential
Strong and customer service and administration skills.
Excellent phone manner.
Previous business to business experience.
Competent IT skills.
Excellent communication skills both verbal and written.
Team player.

To be considered for this fantastic opportunity please submit your CV.Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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