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Customer Service Advisor

Reed
Posted 5 hours ago, valid for 4 days
Location

Warrington, Cheshire WA12DS, England

Salary

£12.77 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Fantastic opportunity for a Customer Service Advisor to join a growing team in Warrington with a pay rate of £12.77 per hour.
  • The role requires individuals to provide friendly customer service through various channels such as phone, web-chat, and email.
  • Candidates should be able to prioritize their workload and react quickly while maintaining accuracy.
  • This is a 6-month temporary assignment with potential for extension or permanent placement.
  • No prior experience is mentioned, making it suitable for enthusiastic individuals looking to start their career in customer service.

Fantastic opportunity for a Customer Service Advisor to join a growing team in Warrington! Offering great facilities and free parking onsite. This organisation is customer focused and treat every customer as a family member whilst operating with integrity, sensitivity and empathy.

Role summary

We are looking for enthusiastic individuals who can speak with customers and provide them with a friendly customer service through their preferred channel of choice, i.e phone, web-chat, email, or written correspondence.

To be successful in this role you will need to be able to prioritise your workload, react quickly and work accurately within this role.

Key Information:

  • Job title: Customer Advisor Advanced 
  • Location: Warrington
  • Contract: 6-month temporary assignment (ext and perm potential)
  • Hourly pay rate: £12.77
  • Training: First 7 weeks. Mon-Fri 9-5 (No annual leave during this period)
  • Working hours: 4 week Rolling Rota, 2 options for shift patterns, both 37 hours per week:

Option 1 - Standard

Week 1: Mon – Fri 9-5.

Week 2: Mon – Fri 10-6 + Sat 8-4 incl. rest day

Week 3: Mon-Fri 12-8

Week 4: Mon-Fri 8-4

Option 2 – Shorter Fri & Satx2

Week 1: Mon-Thu 8-5 then Fri 8-12

Week 2: Mon – Fri 9-6 + Sat 10-2 including rest day

Week 3: Mon-Thu 9-6 then Fri 9-1

Week 4: Mon-Fri 11-8 + Sat 11-3 including rest day

If you are interested in this vacancy, APPLY NOW!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.