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Customer Service Part Time - Permanent Vacancy

The Recruitment Co
Posted 14 hours ago, valid for 16 days
Location

Warrington, Cheshire WA12DS, England

Salary

£11.56 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Recruitment Co is seeking a Customer Service Advisor for a client in Warrington, specializing in dedicated call support for vulnerable and older individuals.
  • This permanent position offers a pay rate of £11.56 per hour and requires candidates to have experience in customer service or healthcare.
  • The role involves speaking with customers over the phone, confirming their safety, and assisting with repairs, emphasizing a friendly and reassuring approach.
  • Candidates should possess excellent computer skills, a clear telephone manner, and a keen attention to detail, while office experience is not necessary.
  • Working hours are from 08:00 to 13:00, with a required evening shift once every four weeks during training for the first three weeks from 08:30 to 17:30.

The Recruitment Co are recruiting on behalf of our client based in Warrington.The Role is for a Customer Service Advisor, working with a company that specialises in dedicated call support to vulnerable and older people.This is a fantastic role for someone who is interested in working for a company that offers a flexible approach to work whilst also providing a fantastic service to their customers. We are looking to recruit candidates who have personable, friendly approach who can provide comfort and reassurance to our clients , experience within customer service or health care is essential, office experience is not required!This position is permanent from day one!Job Duties Include:

  • Speaking to Customers over the phone (Outbound and Inbound)
  • Confirming Customer's Safety
  • Helping report repairs for Customers
  • Speaking to Housing Officers and other Family Members

Skills Required:

  • A Clear and Friendly Telephone Manner
  • Excellent Computer Skills
  • Keen Attention to Detail
  • A Strong Desire to Reassure and Help.

Working Hours:

08:00-13:00

Pay rate:

£11.56 per hour

Shift Examples:Week 1 Monday, Tuesday , WednesdayWeek 2 Monday, Tuesday, Saturday Sunday **(An evening shift will be required once every 4 weeks working 1pm until 10.15pm)**

**Whilst training for the first 3 weeks you will be required to work 08:30-17:30**If you're interested, Please apply online with a copy of your most updated CV and we will be in touch!The Recruitment Co are an equal opportunties employerCPWarrington

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.