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Temporary Customer Service Advisor

Page Personnel
Posted 4 hours ago, valid for 5 days
Location

Warrington, Cheshire WA2 7JU

Salary

£13 - £14.93 per hour

Contract type

Part Time

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Sonic Summary

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  • The Temporary Customer Service Advisor will be responsible for coordinating work between clients, engineers, and sub-contractors.
  • This role is with a leading facilities management company located in Warrington and requires a commitment to a 6-week contract.
  • Candidates should have strong customer service and contact center experience, along with good IT knowledge.
  • The position offers a competitive hourly rate with weekly pay and includes immediate start and free on-site parking.
  • Applicants should be able to commute to the Warrington office five days a week and possess at least one year of relevant experience.

As a Temporary Customer Service Advisor you will be responsible for liaising with clients, engineers and sub-contractors arranging and planning the required work.

Client Details

Our client is a leading and well-established facilities management based business and they urgently require a Temporary Customer Service Advisor to join their Warrington office.

Description

As a Temporary Customer Service Advisor you will be:

  • Handling inbound calls from clients, engineers and sub-contractors
  • Managing an email inbox and responding to agreed SLA times
  • Raising tickets on system for the engineers to respond to
  • Updating information on the system & Microsoft Excel

Profile

To be successful in this role:

  • Can commit to a 6 week contract
  • Can commute to Warrington office 5 days a week (Monday - Friday)
  • Strong customer service & contact centre experience
  • Excellent telephone manner
  • Good IT knowledge

Job Offer

In return, our client can offer:

  • Immediate start
  • Free on-site-parking
  • Competitive hourly rate & weekly pay
  • Great working patterns
  • Possibility of being extended

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