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Temporary Customer Service Advisor

Page Personnel Secretarial & Business Support
Posted 14 hours ago, valid for 5 days
Location

Warrington, Cheshire WA12DS, England

Salary

£22,000 - £26,400 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Temporary Customer Service Advisor will be responsible for coordinating work between clients, engineers, and sub-contractors.
  • This position is with a well-established facilities management company located in Warrington, requiring a commitment to a 6-week contract.
  • Candidates must have strong customer service and contact center experience, as well as good IT knowledge.
  • The role offers a competitive hourly rate with immediate start and weekly pay, along with free on-site parking.
  • Applicants should be able to commute to the Warrington office five days a week and possess at least one year of relevant experience.

As a Temporary Customer Service Advisor you will be responsible for liaising with clients, engineers and sub-contractors arranging and planning the required work.

Client Details

Our client is a leading and well-established facilities management based business and they urgently require a Temporary Customer Service Advisor to join their Warrington office.

Description

As a Temporary Customer Service Advisor you will be:

  • Handling inbound calls from clients, engineers and sub-contractors
  • Managing an email inbox and responding to agreed SLA times
  • Raising tickets on system for the engineers to respond to
  • Updating information on the system & Microsoft Excel

Profile

To be successful in this role:

  • Can commit to a 6 week contract
  • Can commute to Warrington office 5 days a week (Monday - Friday)
  • Strong customer service & contact centre experience
  • Excellent telephone manner
  • Good IT knowledge

Job Offer

In return, our client can offer:

  • Immediate start
  • Free on-site-parking
  • Competitive hourly rate & weekly pay
  • Great working patterns
  • Possibility of being extended

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.