- Collecting funds on behalf of the company's clients.
- Handling high volume inbound calls to collect debt owed.
- Ensuring all administration is completed accurately.
- Providing each customer with an excellent service.
- Adhering to compliance and regulations.
- Demonstrating resilience and adaptability on each call.
- Annual salary of £25,000 - £28,000, depending on experience.
- Uncapped quarterly bonus based on performance.
- 25 days holiday plus bank holidays.
- Free Bupa Healthcare.
- Pension scheme.
- Permanent job and stable career.
- Fantastic work-life balance with no weekend or bank holiday work.
- Experience working as a Customer Service Advisor, Call Centre Agent, Collections Agent, Debt Recovery Advisor, Recovery Agent, Litigation Advisor or similar roles.
- Education to GCSE level.
- A clear credit record and an enhanced DBS check.