Location: Haweswater, Lingley MereWorking Hours: 29.5 hours per week Position: Office-basedRole Overview: Step into a pivotal role where your organisational skills and administrative prowess will shine! As part of our Learning and Development team, you’ll be the go-to person for managing training requests and ensuring our training programmes run smoothly. If you thrive in a dynamic environment and love keeping things on track, this is the perfect opportunity for you.Key Responsibilities:
End-to-End Training Management: Be the hero behind the scenes, handling training requests from start to finish.
- SAP LMS Mastery: Navigate the SAP LMS system like a pro, scheduling courses and updating records with ease.
- Event Coordination: Plan, book, and reschedule training events, ensuring everything is perfectly aligned.
- Procurement & Payments: Manage the procurement process and handle payments for external training seamlessly.
- Efficient Scheduling: Keep our training calendar full and organised to meet the demands of the business.
- Communication Hub: Maintain mailboxes, SharePoints, and Intranet pages, keeping everyone informed.
- First-Line Support: Provide top-notch advice and support for all training-related queries.
- Data Accuracy: Input and manage data in the Learning Management System with precision.
- Issue Resolution: Tackle any issues with the SAP LMS system and escalate when necessary.
- Evaluation Administration: Oversee the course evaluation process to ensure continuous improvement.
- Audit Support: Contribute to audits and ensure compliance with all standards.
- Agency & Contractor Training: Manage training requests for agency-supplied workers and contractors.
- Data Analysis: Analyse training data to provide insightful reports for L&D and HRSS.
- Certification Management: Ensure employees stay certified for mandatory and Health & Safety training.
- Database Maintenance: Keep the EUSR Water Hygiene Database up to date.
- Certificate Issuance: Issue training certificates and skills cards promptly.
- Record Keeping: Maintain accurate training records and tracking sheets.
- Secure Data Management: Uphold data protection standards at all times.
- Tech Savvy: Utilise Microsoft Office Suite efficiently.
- Effective Communication: Communicate clearly and effectively at all levels.
- Third-Party Interaction: Work seamlessly with suppliers and auditors.
- Workload Prioritisation: Juggle high-volume demands with ease.
- Team Collaboration: Work well with others and provide constructive feedback.
- Continuous Improvement: Embrace a "Right first time" culture and strive for excellence.
- Educational Background: Basic education level (5 GCSEs/Levels, including Maths and English) or equivalent.