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Job Title: Operations Manager
Sector: Social Housing Refurbishment
Position Overview:
- Lead and develop the team to achieve business goals and targets.
- Ensure all decisions align with the company's mission and financial expectations.
- Understand and respond to the needs of all stakeholders efficiently and ethically.
- Promote employee growth and succession planning.
Location: Warrington
Reporting to: Regional Operations Manager/Executive Director (Operations)
Responsible for: All branch employees, including managers, supervisors, and staff.
Main Responsibilities:
- Understand and support the business strategy and goals.
- Implement and ensure compliance with the Integrated Management System.
- Collaborate on annual forecasts for team development and growth.
- Ensure customer satisfaction and nurture relationships.
- Achieve financial targets and safeguard the company from losses.
- Manage the local team and address personnel issues.
- Promote company values and maintain a safe working environment.
- Implement training programmes and foster a positive health and safety culture.
- Cooperate with inspections, audits, and improvement plans.
- Manage procedures to meet business targets, including sustainability and quality.
Qualifications and Skills:
- Leadership and teamwork.
- Customer focus and decision making.
- Employee development.
- Full UK driving licence.
- Experience in managing contracts and operational roles.
Personal Attributes:
- Leading and nurturing teams.
- Planning and organising.
- Managing operational delivery and understanding finance.
- Problem-solving and identifying talent.
Communication:
- Ensure clear, concise, and accurate communication with colleagues, clients, and suppliers.
Teamwork:
- Be reliable, provide quality work, and demonstrate commitment to the company.
- Share ideas and respect others' opinions.
- Adapt to changing situations and build positive relationships.
Engagement:
- Engage with various teams, including direct reports, branch team, heads of departments, directors, clients, and subcontractors.
Additional Information:
- Salary: £60,000 - £75,000
- Car allowance: £6,500 per year or company car
- Branch bonus: 5% - 20% of salary based on performance
- Must have good experience in a similar role
- Must be able to manage a large team
- Good understanding of planned and project work
- Experience in the social housing industry (NOT construction)
- Strong leadership and team-driving attitude
- Good commercial understanding
Call to Action: First interviews will be arranged in February 2025. If you meet the qualifications and are excited about this opportunity, we encourage you to apply!
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
