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We have an exciting opportunity to recruit a Scheme Manager in Warrington, working 35 hours per week and hourly rates of up to 18.94 per hour. This is an ongoing, temporary position with temp to perm potential.
You will be responsible for delivering high-quality housing management services across Older Peoples Services throughout your working week and may be required to travel to other locations on occasion to support colleagues, so a driving licence with access to your own vehicle is essential to be successful in the role.
This is a retired Living Scheme which actively supports the Housing Associations' vision and is reflective of older people's aspirations.
Key responsibilities:
- Ensuring the safety, wellbeing and safeguarding of customers is managed, maintaining regular contact and completing morning calls, ensuring all required actions are completed.
- Ensuring your scheme complies with health & safety legislation, carrying out risk assessments, routine fire safety checks and reporting, recording and managing all incidents through to completion.
- Allocations, lettings, viewings and signups.
- Low level ASB and arrears management.
- Maintaining a positive environment for resident engagement, including arranging, promoting and leading at customer meetings, ensuring feedback is listened to and responded to in line with customer values.
- Effective partnership working with local authorities and stakeholders.
- Providing basic advice and guidance in relation to benefits.
- Responding to informal complaints and general enquiries.
What you'll need to succeed:
- Knowledge of Older People's housing management legislation and principles of housing & tenancy management.
- Experience of working in a similar role/setting, ideally within older people's housing and delivering key housing & tenancy management functions.
- Ability to work alone and prioritise workload, and work collaboratively within a team.
- Strong communication and customer service skills with the ability to build positive relationships with a diverse range of people.
What you'll get in return:
- Weekly pay.
- Hourly rates up to 18.94 per hour.
- Potential temp to perm opportunity.
What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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