Finance Assistant

Finance Assistant based in Warwick to work on a temp - perm basis.

You will be responsible for ensuring the client money accounts with tenant deposits are accurately recorded on the IT systems and reconciled on the finance software ensuring all finance policies and procedures are adhered to.
Key responsibilities include maintaining the deposit client account data, daily reconciliation of client account to finance software, administering repayment of tenant deposits. The role also involves ensuring all queries are resolved in a timely manner.

Main Duties and Responsibilities:

Ensure deposits lodged are accurately recorded and reconciled daily to the client bank account.
Preparing and processing of daily imports to SAGE.
Raise all queries with the franchise branches arising from the daily reconciliation.
Track any ongoing queries and escalate where necessary.
Manage and respond to deposit queries within agreed service level agreements.
Prepare the monthly client account reconciliation and monthly reports.
Ensure Daily Repayments run is prepared and processed without errors.
Prepare and implement amendments to Manual Repayments if required.
Prepare and implement amendments to International Repayments if required.
Ensure that prompt investigation carried out and relevant steps taken to resolve the Returned Payments issues within the deposit daily reconciliation.
Contacting the payees for any additional information to expedite successful repayments.
Assisting with the reduction of the Unable to Repay Report and Unallocated Balance.
Reviewing the reports on a regular basis and taking steps to reduce the numbers by contacting the customers personally or utilising the Operations resources whenever available.
Ensure swift response to all the Inbox queries.
Work through the backlog of queries alongside keeping up to date with the current ones.
Liaising with agents and external customers to resolve the Inbox queries.
Assigning specific queries to the relevant team members and following up on the progress to completion.

After a successful training period you will be able to work on a hybrid basis - 3 days in the office and 2 at home.
Please apply for a start in March