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Customer Service Advisor

SVB Solutions
Posted a day ago, valid for 15 days
Location

Warwick, Warwickshire CV359EF, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

Employee Discounts

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Advisor position is a hybrid role based in Warwick, offering a salary of £24,000 plus benefits such as private healthcare and employee discounts.
  • Candidates should have previous experience in customer service, retail, hospitality, or healthcare, with structured training provided for a smooth transition.
  • The role involves supporting clients through various communication channels including calls, live chat, and emails, while also handling administrative tasks.
  • Applicants need to have GCSEs in English and Maths, strong communication skills, and proficiency in Microsoft Office.
  • This opportunity promises excellent work-life balance with no shift work or weekends, making it ideal for those seeking career progression.

Customer Service Advisor (Hybrid - 2 Days Working from Home -WFH)

Warwick, Warwickshire

Salary: £24,000 + Benefits (Private Healthcare, Death in Service, Critical Illness Cover, Employee Discounts, Social Events, and More!)

Are you seeking a customer service role with excellent work-life balance, no shift work or weekends? Do you want structured training and a clear path for career progression? This could be the perfect opportunity for you!

Based in modern offices in Warwick, with free parking and easy access to the A46, Warwick town centre, and a short walk from Warwick Parkway train station, this role offers a hybrid working model—2 days working from home each week.

Ideal for candidates with experience in customer service, retail, hospitality, or healthcare, this position offers full training to help you transition smoothly.

Key responsibilities of a Customer Service Advisor:

  • Support clients through inbound and outbound calls, live chat, emails, and web inquiries.
  • Handle administrative tasks to ensure smooth operations.

What you’ll need to succeed as a Customer Service Advisor:

  • GCSEs in English and Maths.
  • Strong communication and interpersonal skills with a positive, confident attitude.
  • Previous experience in customer service, complaints resolution, administration, contact centres, retail, hospitality, or healthcare.
  • Proficiency in Microsoft Office and general IT literacy.
  • Ability to multitask, input data, and maintain client interactions efficiently.

If you’re ready for the next step in your career as a Customer Service Advisor, with a reputable company, apply today!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.