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Account Executive (Insurance)
Salary £22,000 – 29,500
Monday-Friday 9am-5PM
Newcastle (Washington area NE37)
Full Time in branch
The Company
We are an award-winning independent insurance broker with over 50 years of experience offering personal and commercial insurance.
Role Purpose
An exciting role as an Account Executive where you will provide quotations for motor, SME, PI and Taxi insurance for new and existing customers. The role requires dealing with clients over the phone, in person in branch and via e-mail to ensure retention and sales targets are maximised, through the provision of efficient communication and negotiation skills.
You will need to have good judgement, be analytical, have great attention to detail, be flexible, self-motivated, driven & deliver excellent customer service.
Key Responsibilities
- Delivering good outcomes for customers and putting the customer’s interests first.
- Ensure the customer understands what we sell and support the customer in any way you can.
- Deliver excellent customer service whilst meeting customer requirements efficiently & effectively for New Business.
- Understand the processes and procedures required to provide quotations & put forward suitable products to meet the client’s demands and needs.
- Ensure that all product information provided is clear, fair, and not misleading, allowing the customer to make an informed decision.
- Calculate New Business premiums
- Dealing with queries by email, telephone and in person ensuring that all SLAs are adhered to.
About you:
• Must have previous experience working within a broking or underwriting environment (preferably commercial)
• Excellent communication skills and a team player
• An understanding of the UK insurance market, including trends, risks and regulatory changes.
• Be positive, enthusiastic and motivational about what you do!
Benefits:
- Collaborative and fast-paced work environment
- Competitive salary
- 25 days annual leave plus Bank Holidays, with the option to purchase an additional three days
- Health Cash Plan
- Employee discount and cashback scheme for shopping, dining, travel, and more
- Life Assurance (4x annual salary)
- Structured learning and development pathway
- Employee referral program
