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PH3195
Administrator
Watford
Permanent
Monday to Friday 8.30am to 5.30pm
£24,000 pa
Office Based
Our client based in Watford are seeking a confident administrator to join their team in supporting service delivery by overseeing administration assistance to all customers and engineering staff for planned preventative maintenance
Main duties;
- Completing all tasks ensuring SLA’s are met to company standards
- Processing quotes
- Logging, booking and closing calls
- Scheduling / coordinating engineers jobs
- Order processing with suppliers and third parties
- Raising PO’s
- Monitoring engineer attendance
- Sending daily schedule updates
- Dealing with customer complaints
- Chasing engineers/sub-contractors for job updates
- Producing quotes
- Updating CRM system
Key Knowledge/Skills
- Any experience with the operation “CASH” would be desirable but not essential
- Experience of working within a sales/office environment
- Experience working within a customer care environment
- Experience of coordination of service staff or engineers
- Experience of using a database for invoicing and PO’s
- Experience using a CRM Database
You will need;
- Confident administration skills
- Ability to prioritise and work under pressure without supervision
- Excellent written and oral communication skills to deal with customers and clients at all levels
- Fluent with all MS applications in particular work and excel
Want to know more please contact Paige or Lizzie at 1st Choice Staff Recruitment ASAP
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
