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For 40 years, our client has provided best-in-class field marketing solutions for some of the world's biggest brands with 500+ employees in the UK and over 40,000 across Europe. Supported by the very latest in-house technology, their experts from all over the world deliver tailor-made field solutions for our clients.
The Data and Insight Manager (D&IM) plays a pivotal role and will be responsible for the effective delivery of all client requirements, driving deep insights that can be used to shape the future direction of clients' activities. The D&IM will be responsible for delivering a suite of analytical tools that provide actionable insights across the business to lead transformation and identify growth opportunities.
The D&IM also has client-facing responsibilities and will be asked to own the delivery of insights, with clear recommendations across all aspects of the business, supported by a Data Analyst and Client Services Team.Responsibilities:
- Leading the Data and Insights function, be the driving force behind extracting actionable insights from data, to provide strategic recommendations for business growth.
- To be actively involved in the delivery of team KPIs, reporting performance, identifying opportunities, recommending solutions to ensure client targets are delivered.
- Introduce processes and systems to ensure data accuracy, quality control and security.
- Develop a centralised repository to contain full details of all reporting tools, instructions, links etc. that would allow others to access and action in the event of holidays or sickness.
- Develop and maintain a Client Reporting suite, providing actionable insights.
- Manage the input and outputs of all data provided both to and from European markets, supplied through internal reporting software, or other means, and coordinate feedback through to the relevant teams.
- Prepare and lead the agenda for weekly and monthly operational meetings, co-ordinate requirements, record actions and follow-ups with both internal and external contacts where needed.
- To work with the wider Client Services Team to ensure all reporting is delivered to the agreed standards and within SLAs. In addition, provide additional insights from the activity regularly and be one step ahead of the client requirements.
- Presenting findings to senior management and key stakeholders across the group.
- Assist in the creation of Ad Hoc briefings for senior leadership, as and when required.
What you'll need to succeed
- Great communication and stakeholder engagement.
- Passion and curiosity for data visualisation; able to work comfortably with tools such as Excel and Power BI to manipulate large data sets into meaningful and visually impactful actionable insights.
- Strong numerical analysis and interpretation; well-developed analytical skills and an ability to work methodically with a high level of numeracy and attention to detail.
- Compelling storytelling: producing a range of data-driven outputs to support executive decision-making and help articulate our strategy.
- Strong collaborator: with the skills to build partnerships and work collaboratively with others to meet shared objectives.
- Excellent communication skills, with the ability to convey complex insights in a clear and understandable manner
- Strong problem-solving and critical-thinking abilities.
- Effective time management skills and goals-oriented ability to prioritise and meet deadlines in a fast-paced environment.
- An ability to work independently and collaboratively with a wide range of teams.
- Understanding of data security, compliance, and regulation
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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