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French plus another EU language Customer Service Representative

Park Street People
Posted a day ago, valid for a month
Location

Watford, Hertfordshire WD17 1LA, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

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Sonic Summary

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  • An internationally renowned company is seeking a Customer Service Representative fluent in French and another EU language for a full-time, permanent position.
  • The successful candidate will utilize their language skills to provide high-level customer service through various communication channels.
  • Key responsibilities include assisting with customer inquiries, resolving issues, and coordinating with couriers while maintaining accurate records.
  • The ideal candidate should have proven experience in a customer service role and excellent communication skills.
  • The company offers a competitive salary along with a range of benefits, and applicants are encouraged to submit their CV for consideration.

An internationally renowned company is seeking a Customer Service Representative with French plus another EU language skills to join their team on a full time, permanent basis.

Utilising your English, French and German OR Polish OR Spanish OR Italian language skills, the successful candidate will be responsible for providing a high level of customer service at all times ensuring sales opportunities are maximised through various communication channels.

Responsibilities will include, but will not be limited to:

  • Providing exceptional customer service via phone and email in the French and the other language
  • Assisting with customer enquiries and resolve any issues with a friendly and positive approach
  • Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction
  • Coordinating with couriers to oversee and track shipments
  • Maintain accurate records and ensure that all customer interactions are well-documented

The ideal candidate will have a proven track record of success working within a customer service role, you will possess excellent communication skills and be an excellent team player.

In return the company is offering a competitive salary and a range of company benefits too.

For further information or to apply, please submit your CV through this website today.

Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

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