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An internationally renowned company is seeking a Support Technician with Spanish & Italian language skills to join their team on a full time, permanent basis.
Utilising your Spanish & Italian language skills, the successful candidate will be responsible for resolving technical issues, answering product-related queries, and ensuring an exceptional customer experience in both languages.
Responsibilities will include, but will not be limited to:
- Performing triage to identify product requirements, ensuring accurate and timely delivery to customers in Spanish & Italian
- Providing technical support by diagnosing issues and coordinating necessary parts orders
- Organising field dispatch of engineers, ensuring they arrive with the correct parts and skills to resolve issues on-site
- Escalating unresolved issues to the dedicated team and update all documentation accurately within the system
The ideal candidate will have a proven track record of success working within a product support or customer service role, you will possess excellent communication skills and be an excellent team player.
In return the company is offering a competitive salary and a range of company benefits too.
For further information or to apply, please submit your CV through this website today.
Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.
