Helpdesk Administrator

Helpdesk Administrator

Watford

£29k

Sheridan ward is excited to be recruiting for a fabulous company based in the Watford area, who are on the lookout for a new Helpdesk Administrator to join their growing team!

This role does require somebody who has previous experience in scheduling engineers and managing projects.

You will be scheduling diaries and managing the admin tasks for the engineering team. Great communication skills are a must as well as being able to work in a fast paced environment.

Helpdesk Administrator Duties:

• Scheduling engineers on a CRM system
• Logging and closing off any requests
• Invoicing all chargeable calls
• Attending meetings
• Making sure customer queries are dealt with
• Creating quotations in a timely manner

Helpdesk Administrator Benefits:

• Onsite parking
• Annual leave which increases with service
• Team events
• Upbeat and vibrant working environment