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Senior Service Desk Engineer

VIQU Limited
Posted 4 days ago, valid for 3 days
Location

Watford, Hertfordshire WD25, England

Salary

£35,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Senior Service Desk Engineer position offers a salary between £35,000 to £40,000 and is based in Watford with a hybrid working model.
  • This role requires a minimum of 2 years of experience in an IT support role at a 2nd or 3rd line level.
  • The engineer will provide second and third-line technical support, focusing on desktop, server, and infrastructure maintenance both on-site and remotely.
  • Candidates should have proficiency in Microsoft Server operating systems, Office 365, Active Directory, and cloud services like Azure.
  • The position includes hybrid working after probation and serves as the escalation point for the service desk while directly interacting with customers.

Senior Service Desk Engineer - £35,000 to £40,000 Watford/ hybrid

VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.

They are seeking a Senior Service Desk Engineer to provide second line and third-line technical support and maintenance on-site and remotely with a focus on desktop, server and infrastructure support.

The Senior Service Desk Engineer will benefit from hybrid working of 3 days onsite and 2 days from once they pass probation.

This position will be the escalation point for the service desk and also working directly with customers.

Essential Requirements of the Senior Service Desk Engineer:

- 2 + years in an IT support role working at a 2nd/ 3rd line level.

- Proficient in Microsoft Server operating systems and associated technologies - Windows server / Windows desktop, Office 365, Active Directory

- Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive, Intune

- Certified in Microsoft fundamentals

- Possess strong IT skills with a keen interest in technology.

- Excellent communication abilities

Senior Service Desk Engineer - £35,000 to £40,000 Watford/ hybrid

To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Dan Freeman at

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.