Helpdesk Assistant

Burton Bolton & Rose Recruitment Services Limited

Posted 2 days ago, valid for a month

Wembley, Greater London HA9 9QW

£24,000 - £28,800 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The Helpdesk Assistant position in London, NW9 offers a salary of £30,000 along with benefits such as a pension, private medical insurance, and parking.
The role requires strong telephone and organizational skills, with duties including managing incoming calls and emails from clients.
Responsibilities also involve coordinating repairs, setting up new jobs, and allocating work to maintenance engineers.
Candidates should have experience in a similar role, although the specific number of years is not mentioned.
Applicants who are not shortlisted will not receive a response, and job alerts can be followed on social media.

Helpdesk Assistant

London, NW9

£30,000 + Pension + Private Medical Insurance + Parking

If telephone work and organisation are two of your main skills then this role for a Helpdesk Assistant is right for you, no two days will be the same in this job.

Some of your duties will include:

- Working on busy helpdesk and handling incoming calls and email from clients

- Co-ordinating repairs and maintenance support on behalf of clients when needed

- Setting up new jobs to be completed on computer system and preparing job sheets

- Allocating work to be completed to external team of maintenance engineers

- Tracking jobs being completed from instigation point through to completion

- Liaising with clients after job has been completed to ensure they are happy with service

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

Apply now in a few quick clicks

Helpdesk Assistant

Technical Support Manager - Anaerobic Digestion

Installation Manager / Technical Support Manager - Facades

Installation Manager / Technical Support Manager - Facades