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Technical Support Agent

Sheridan Ward Recruitment Services
Posted 5 days ago, valid for a month
Location

Watford, Hertfordshire WD24 4LH

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Technical Support Agent in Watford, requiring previous customer service experience and technical skills.
  • Candidates should possess strong problem-solving abilities and effective communication skills.
  • The role involves handling customer support requests, investigating issues, and updating the customer database.
  • The job offers a salary of £25,000 per year and requires at least 1 year of relevant experience.
  • Benefits include 25 days of annual leave, parking, an annual bonus, a pension plan, team events, and hybrid working options.

Technical Support Agent

Watford

I am calling out for anyone who has experience as a Technical Support Agent to come onboard and join one of our fabulous client based in Watford!!

They are looking for someone who has previous customer service experience, as well as someone who is technically minded!

You will be required to work, day shifts - Tuesday to Saturday 8:30am-5pm

Do you have great problem solving skills? Are you a strong communicator? Do you have technical support experience?

APPLY TODAY!!

Technical Support Agent Duties:

  • Dealing with customer support requests
  • Investigate issues and fault finding
  • Update customer database
  • Assisting internal and external teams
  • Delivering monthly targets

Technical Support Agent Benefits:

  • 25 days annual leave
  • Parking
  • Annual bonus
  • Pension
  • Team events
  • Hybrid working

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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