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IT Applications Support Assistant

Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
Posted 2 days ago, valid for 25 days
Location

Watford, Hertfordshire WD24 4LH

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for an Application Support Analyst in a leading national organization that emphasizes employee development and offers excellent benefits.
  • This is a 12-month contract role requiring 1 day of remote work and 4 days in the Watford office, with a salary of £37,500 per year.
  • Candidates should have experience in IT applications support, with a focus on managing incidents, maintaining systems, and providing user support.
  • Basic knowledge of IIS, SQL, and an understanding of HR and finance processes are essential for the role.
  • Applicants must be able to commute to Watford and are expected to have relevant experience in similar positions.

THE COMPANY

Leading National organisation that invest in their people, encouraging development from within.

This organisation provide excellent benefits that they are constantly reviewing so that they are able to provide the best possible benefits for staff.

THE ROLE

Application Support Analyst- contract role 12 month contract

Working 1 day from home, and 4 days from an office in Watford - free parking / excellent benefits including bonus

37.5hrs per week (7.5hrs per day)

IT applications support analyst - to support operational and a process support function, as well as maintaining primary and peripheral systems.

Working from lovely, friendly and corporate offices

Key responsibilities:

  • - managing daily incidents and problems for applications and technical queries
  • - monitoring, maintaining and administering application systems, servers and interfaces
  • - providing functional support to users on all supported applications and systems
  • - taking ownership of issues and escalating, when required, to third-party vendors
  • - on-boarding of new vendors
  • - documenting new and existing applications and maintaining IT procedures and technical documentation, including service catalogue and change control process
  • - carrying out upgrades and system changes, as required, to agreed standards and procedures
  • - assisting, when required, in project activities and technical designs

Systems skills:

  • - knowledge of HR and finance processes
  • - basic skills in IIS and SQL
  • - understanding of networks, servers and Microsoft Active Directory

Be able to commute to Watford and available for a 11 month contract

PLEASE NOTE: If you respond to this job advertisement and you do not hear back from us within 5 working days, you will unfortunately have been unsuccessful on this occasion.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.