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Job Title: Case Manager
Location: Watford
Salary: Between £25,000 and £27,000 depending on experience
Hours: Monday to Friday 9 am to 5:30 pm
Benefits:
- Benefits
- Private Medical Healthcare through Vitality
- Dental Scheme
- Additional half-day annual leave on your Birthday
- Annual leave purchase scheme
- Pension Scheme
- Perk box
- Free eye tests
- Christmas and Summer Social Events
- Top Performers Dinner each quarter
- Fresh fruit in the office
- 25 days holiday
About the Role:
We're excited to share an excellent opportunity to join a specialist lender as a Case Manager. In this role, you'll take responsibility for managing a pipeline of 1st and 2nd charge mortgage cases after an offer has been issued, while also providing administrative support to the underwriters within the mortgage lending division.
This is a fantastic opportunity for anyone eager to build a career as a Mortgage Underwriter, as the role offers a clear development path and progression into underwriting.
Responsibilities:
- Engage with relevant stakeholders both internally and externally to obtain information to progress cases to completion.
- Monitor and manage the upcoming expiration of documents and offers.
- Update all relevant systems to maintain management information.
- Ensure that all mortgage conditions are satisfied before cases are completed.
- Work closely with the underwriting team to effectively manage the post-offer caseload.
- Process incoming completion documentation either via post, email etc.
- Provide daily/weekly/monthly completion forecasts to the line manager.
- Gain a full understanding of the underwriting process (underwriting cross-skill to provide cover when required).
- Create a digital application file and ensure all necessary documentation is collected, scanned, and stored correctly.
- Instructing Solicitors to act on behalf of West One in the transaction.
- Carrying out a QA check for other underwriters.
- As experience increases, the trainee underwriter's cases will need to be QA-checked by another member of the team.
- A point of contact for incoming calls to the team's main group telephone number.
- Return any original documents to clients.
Experience required:
- Experience within the secured lending sector is desirable but not essential.
- A good understanding of the underwriting process.
- Previous experience of managing a caseload in a fast-paced environment.
- Industry-relevant qualifications are beneficial but not a requirement.
- Experience within an administrative role.
- GCSE English & Maths.
Trusting Stellar Select:
At Stellar Select, our commitment goes beyond recruitment; it's about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success.
Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness.
Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here's what our complimentary service includes:
- Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success.
- Industry Expertise: Benefit from our in-depth knowledge of the industry, providing you with insights that set you apart in your career.
- 1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role.
- Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction.
- Negotiation of Job Offers: We'll manage the negotiations on your behalf, aiming for offers that align with your expectations.
- Market Insights: Stay informed with the financial market insights that empower you to make informed career decisions.
- Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process.
- Matching to Other Roles: Your journey doesn't end with one opportunity. We explore matches to other roles based on your experience and interests.
- Referral Programs: Spread the word and be rewarded.
For more information regarding the role of Case Manager please contact us
Stellar Select is acting as an employment agency and is a corporate member of the REC
SS6592
