CRM Operations Executive

Job Title: CRM Operations ExecutiveLocation: Watford (3x per week)Salary: Up to £40,000 + Bonus

The Role:We are looking for a CRM Operations Executive to join a growing team responsible for deploying, monitoring, and testing player-facing communications. You will work with a variety of digital communication channels, ensuring campaigns are correctly built and executed. With a high volume of campaigns to manage, attention to detail and efficiency will be key to success in this role.

Key Responsibilities:

• Work with CRM tools (SFMC or similar) to manage the deployment and tracking of campaigns.
• Collaborate with other teams to ensure campaigns are targeted effectively and performance is properly tracked.
• Ensure email communications follow best practices and meet company standards.
• Edit HTML content for emails and digital campaigns.

Candidate Requirements:

• Strong HTML skills and experience in coding emails (advanced, not just drag-and-drop).
• Experience with CRM platforms and campaign management tools (SFMC experience is a plus).
• At least 6 months of CRM operations experience.
• Strong communication skills and the ability to collaborate effectively with stakeholders.
• A commitment to a long-term role with the company.

Interview Process:

• 1-stage interview in person with the hiring manager and team members.
• Discuss your experience and the company values, with potential for a second stage if needed.

The Benefits:

• Up to £40,000 + benefits
• Hybrid
• Watford

If you have a passion for CRM operations and are looking for an opportunity to grow with an exciting company, apply now!