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Our client is a dynamic and fast-growing fashion brand company looking for a detail-oriented Credit Control & Accounts Support Specialist to manage debt collection, support key account management, and collaborate with customers and internal teams. This is a fantastic opportunity to be part of a dynamic and growing business.
Main responsibilities will include:
- Liaise with customers via phone, email, or letters for debt collection and support
- Record payments and allocate receipts to invoices/credit notes
- Check and update credit insurance covers, VAT numbers, and credit limits
- Manage customer queries and monitor international invoices on Infor Nexus
- Handle Letters of Credit (LCs) and Bank Guarantees (BGs)
- Support key account management and maintain ERP systems (STYLEman)
- Prepare monthly reports, aged debt reports, and customer statements
- Assist with month-end procedures and ad hoc reporting
- Provide assistance to Accounts Payable as needed
Person specification:
- AAT or CICIM qualified/part qualified
- Minimum 2 years' experience in a similar role
- Experience in credit control/accounts receivable
- Familiarity with ERP systems (STYLEman, Infor Nexus) and accounting software (Open Accounts)
- Strong communication, organisation, and customer service skills
- Knowledge of LCs and BGs is a plus
