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Job Title: Sales Support
Location: West Midlands
Salary: £24,000 - £28,000
Hours: 8:30am - 5:00pm (Monday to Thursday) 8:30am - 4:30pm (Friday)
Lunch: 1 hour (flexible, take it as and when to reset and recharge)
Are you an organized and customer-focused professional looking to make a significant impact with a growing company?
Do you have a knack for keeping things running smoothly and ensuring customer satisfaction?
If you would like the chance to support sales operations in the steel industry, then this could be the perfect fit for you!
Position Summary: We are seeking a highly motivated and detail-oriented Sales Support professional to join our esteemed team. Based in West Midlands, the successful candidate will play a crucial role in supporting our sales team and ensuring seamless customer service. This position demands excellent organizational skills, a proactive mindset, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
- Process orders accurately and efficiently.
- Keep customers updated on order status and delivery times.
- Provide exceptional customer service and address inquiries promptly.
- Collaborate with the production team to ensure timely updates and smooth operations.
- Manage the aftersales process to ensure customer satisfaction.
- Maintain and update the CRM system with accurate information.
- Handle paperwork and administrative tasks related to sales operations.
- Manage time-critical tasks effectively to meet deadlines.
Qualifications:
- Proven experience in a sales support or customer service role.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proactive and driven mindset with a strong work ethic.
- Familiarity with CRM systems and sales processes.
- Ability to work collaboratively with cross-functional teams.
What We Offer:
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and advancement.
- Collaborative and dynamic work environment.
- Annual pay reviews.
- 25 days of holiday.
- Exceptional opportunities for career progression within the role.
- A modern, flexible, and reasonable work environment.
- A culture that values and motivates staff, fostering teamwork and a grafter mentality.
- Supportive atmosphere where everyone's unique background and drive are appreciated.
To apply, please send your CV and a covering letter to (url removed) or submit your application via the link below.
Recruitment Consultant
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