Electrical Investigations Technician

As an Electrical Investigations Technician you will be working within our Product Assurance Team to Review, evaluate and investigate a variety of assets, including Smart meters, In home displays, communications hubs, Electric Vehicle chargers, and a variety of other new smart energy solutions. You’ll be providing technical support on a wide range of smart assets and products, playing a key role in ensuring that we provide equipment and solutions to our customers that comply with all technical, safety and quality regulations up to National Standards at all times.

A inquisitive nature and the willingness to learn will help you become the expert on new energy solutions - which in turn will help E.On choose the right products.

You will also investigate any faults and failures with gas meters , electricity meters and EV Charging assets, finding the root cause of any issues, carrying out hardware reviews and providing recommendations to our external partners. Your knowledge, expertise and findings in this role will help us to evaluate any new assets for their suitability to be included within E.ON’s portfolio whilst liaising with manufacturers to understand their products’ limitations and raise any faults that you find.

A inquisitive nature and the willingness to learn will help you become the expert on new smart energy products - which in turn will help E.On choose the right products for E.On’s portfolio, as well as shaping you as an smart assets expert. The same curious behaviour will also help reach the right decision on the investigations you will report on.

Other responsibilities include -

• Actively support of the Smart Metering Project through smart product evaluation.
• Demonstrate to and train E.ON Staff on metering solutions
• Assist in the construction of equipment and test facilities to support production and field staff.
• Evaluate electricity metering products including support communication devices.
• Support in the development of Work Instructions.
• Assist in the creation and application of tariff structures, field staff documentation and customer read sheets.
• Represent and attend meetings on behalf of the Product Assurance Team.
• Produce various technical data and reports to support other departments.
• To be the point of contact for Asset defects, impacts and workarounds.
• Be responsible for recommending asset maintenance and replacement policies
• Be responsible for the delivery of reports to Asset & Logistics and other departments within defined timescales.
• Provide statements on data accuracy linked to meters, hubs and IHD’s
• Travel to supplier’s premises UK and abroad.

What we need from you

• An understanding of electronic product function testing, and a demonstrable ability to follow test scripts.
• PC literate with Microsoft Word, Excel and Power point knowledge.
• A valid passport
• A systematic and methodical approach to product evaluation, investigations, and testing.
• Excellent communication skills with the ability to convey concepts and ideas effectively at all levels of seniority.
• Self-motivated with the drive to succeed and create excellence in all aspects of the role.

Desirable

• Ability to assemble and test electronic equipment at circuit board level.
• Experience of working with/testing complex electronic devices.
• An understanding of electronic product function testing, and a demonstrable ability to follow test scripts.
• NVQ level 3 Electrotechnical qualification (or equivalent), 18th Edition and ideally 2391A.
• Have knowledge or experience with EV chargers.

Here’s what you need to know

• Our market-leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus and the chance to choose from 20 flexible benefits with tax and/or NI savings. In fact, our benefits package recently won the Personnel Today Reward, Recognition and Benefits Award 2022! As the only energy company to feature in The Inclusive Top 50 UK Employers (our current ranking is 8th) we’ve proven that we’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.
• We realise the best people bring their energy at different times, so we’re happy to talk flexible working and offer a range of flexible working options, including full time, part time and job share.
• As a Disability Confident Employer we interview every disabled applicant who meet the minimum criteria for the role.
• We’ve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.