Automotive Parts Advisor

Pertemps Dudley West Brom Perms

Posted 2 days ago, valid for 2 days

Wednesbury, West Midlands WS10 9PS

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Automotive Parts AdvisorWednesburyPermanent, Full-timeSalary: £22,000 to £24,000 (plus monthly bonus)Hours: Monday to Friday 9am to 5pmDue to recent growth, my client is looking to increase their sales team at their Wednesbury site. The main focus for this position will be to increase the profitability of the department. If you are proactive and a driven individual who can seek opportunities and close a sale then this could be the role for you! Experience in the automotive industry is required, especially within the mobility sector.You will need a genuine passion for customer service, ability to show empathy, build rapport, can problem solve and seek solutions, to help their customers regain their independence and assist them throughout their purchase. Offering advice on specialised adaptation solutions and managing their vehicle movement to and from Car dealerships within the local area.Main responsibilities of the Parts Advisor/ Adaptations Specialist:o Respond to all incoming customer enquiries via email or over the phone within an agreed timescaleo Proactively contact existing customers to offer new products and serviceso Promote the Sirus brand at exhibitions around the UK - exciting opportunity to meet suppliers and customers face to face.o Build rapport/fact find what our customers' requirements are then offer solutions based on their specific needso Arrange Adaptation demonstrationso Follow up on all demonstrations creating a personalised quotation/order using Sage 200o Update CRM system with all customer details/contacto Assist team members to ensure that all team targets are achievedExperience required for the Parts Advisor/ Adaptations Specialist:o Experience in automotive or dealership environment is beneficial.o Experience of dealing with Customers both face to face and over the telephoneo Good communication skills both written and verbalo Creative and innovative thinkingo Attention to detailo Team playero Problem solving/adaptabilityo Ability to plan and organise diarieso Target focussed (proven results)o Clean UK Driving LicenseReferences will be requested for successful candidates. If this role sounds of interest, you have the relevant experience and you are actively seeking a new position, then please click "Apply" now to be considered.

Automotive Parts Advisor

HGV Mechanic

Vehicle Technician

HGV Workshop Technician