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Home Delivery Operations Manager
Wednesbury – with some travel around the Midlands
Up to £33,000
Permanent
What’s in it for you?
- Pension Scheme
- Monday – Friday
- 25 days holiday + bank holidays
- On-Site Parking
- Benefit package (private healthcare, medical cover, paid voluntary day, cycle to work, staff discount and shopping discount platform)
The roles and responsibilities of the Operations Manager:
- Daily management of core home delivery processes; ensuring all goods-in, goods-out, inventory replenishment and cycle count activity is carried out in a timely and accurate manner.
- Daily management, coaching, development and motivation of staff, ensuring all relevant HR policies are followed.
- Supervising of all staff on shift ensuring they are managed in line with company standards
- To provide effective support to the CHD Transport Manager to ensure constant improvement in all areas of the operation.
- Route planning and monitoring of routes for required depot to ensure route planning is planned effectively with company costs and KPIs in mind.
- Payroll processing of depot
- Company phone holder
- Recruitment of required roles for depot
- Maintain active communications across departments and depots to ensure clear transparency.
- Assisting operations Manager as and when required
- Ability to assist with other depot operations if required.
- Ensure all site H&S and MHE checks are completed as required; raising any issues direct to the Transport Manager/Health & Safety Officer as required.
- Ensuring warehouse housekeeping is kept to a high standard
- Preparation and participation in CHD team meetings and planning groups as required – travel may be required to other depots
- Weekly driver meetings for debriefs
- Daily warehouse team meetings to plan workflow and targets
- Management and reporting on non-inventory assets (Pump trucks, vehicle kit stock, basic vehicle maintenance items etc) to minimise operational disruption and cost.
- Ensuring warehouse process systems are being followed and are correctly updated as and when needed
- Depot KPI management and reporting
- Flexibility to ensure coaching and training across both warehouse shifts and depots.
- Ensuring stock management/stock takes are completed and reported daily.
- Stock discrepancies are to be reported in the correct manner and format
- Ensuring safe loading and unloading of vehicles whilst monitoring loading operatives.
- Completing depot PDC’s and return to work interviews for direct reports in full.
- Assist with disciplinary processes as and when required
- Completion of gatehouse checks on depot vehicles
Requirements of the Operations Manager:
- Must have a full clean UK driving licence for at least 12 months
- Strong, advanced knowledge of all Microsoft office packages.
- Have Transport manager CPC
- Proven transport management/ depot manager experience
- HGV Class 1 or 2 licences would be desirable
- Previous experience within the furniture sector or home delivery would be beneficial
What happens after you apply for this role?
Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful you will be contacted by a consultant to discuss your application and CV further. There’ll also be a chance for you to ask us any questions you may have about the role.
