Home Delivery Operations Manager

Home Delivery Operations ManagerWednesbury – with some travel around the MidlandsUp to £45,000 PermanentAre you looking for an exciting Operations Manager role with our well-established client?Do you have a passion for people management?Are you personable, decisive and a true leader?If you answered yes to all of the above, then please read on… What’s in it for you?• Salary : £45,000• Pension Scheme• Monday – Friday• 25 days holiday + bank holidays• On-Site Parking• Benefit package (private healthcare, medical cover, paid voluntary day, cycle to work, staff discount and shopping discount platform)The roles and responsibilities of the Operations Manager:• Daily management of depot Managers ensuring relevant HR policies are followed• Work alongside depot managers to obtain depot KPIs to be reported to the CHD Manager at regular points.• Work alongside the Home Delivery training academy to build training requirements for teams• Ensure depot managers are reporting on required KPIs correctly and on time• Managing depot processes and ensuring they are being completed by the department staff in correct & timely manner. • Ensuring processes and policies are mirrored across all Home Delivery Depots • Coaching and support to all Delivery Depot managers • Payroll processing for direct reports• Management of the shunting stock network between delivery depots and resolve any network issues• Ensuring the servicing & maintenance schedules are being actioned by the fleet Administrators to minimise downtime of depot vehicles and HGV fleet• Maintaining active communications with depots and departments to encourage clear communication channels.• Recruitment for vacant roles as and when required • Actively involved in maintaining and working in line with the department budget.• Completing direct report PDC’s in full • Conduct return to work interviews and assist with disciplinary procedures where necessary. • Preparation and participation in team meetings and other meetings as required.• Regular depot manager meetings – travel will be required• To demonstrate and support a commitment to Equal Opportunities, diversity, and customer care in accordance with established good practice and guidelines.• To ensure that own personal performance and knowledge are continuously assessed for improvement.• To have up to date knowledge of H&S working directives and good practice. Awareness of own health and safety and how it may affect others in the workplace. Report any health and safety concerns to line manager.• Will be a multi-site key holder Requirements of the Operations Manager:• Must have a full clean UK driving licence for at least 12 months• Strong advanced knowledge of all Microsoft office packages.• Have operations management experience• Ability to work to deadlines whilst prioritising workload What happens after you apply for this role?Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful you will be contacted by a consultant to discuss your application and CV further. There’ll also be a chance for you to ask us any questions you may have about the role