HR & Quality Manager (Dual role)

Pure Permanent Recruitment are seeking a HR & Quality Manager (dual role) for a client based in Wellingborough, Northamptonshire.

Assignment: Permanent / Full time / On-site

Working hours: Monday - Friday 8am - 17:00pm

Hours per week: 42.5

We are seeking a dedicated HR and Quality Assurance Manager to join our client's team in a dynamic dual-role position. This individual will be responsible for managing all human resources functions while ensuring products and services consistently meet top-tier quality standards. The ideal candidate will possess a strong background in both HR management and quality assurance, with the ability to successfully navigate and balance the requirements of both areas.

Key responsibilities of HR & Quality Manager include:

• Developing and implementing HR policies, managing employee relations, overseeing recruitment, and coordinating training programs.
• On the quality assurance side, you will lead initiatives to maintain high standards, conduct audits, and ensure compliance with industry regulations.
• Your role is vital in promoting a positive work environment while maintaining the integrity and excellence of our clients products and services.
• In this role, you will collaborate closely with multiple departments to ensure alignment between HR practices and quality assurance processes with our client's organizational goals.
• Strong communication skills, attention to detail, and the ability to manage multiple priorities efficiently are essential.

If you are a proactive leader with a passion for both human resources and quality assurance, we encourage you to apply.

Key Responsibilities, Duties & Task of HR & Quality Manager is:

• Develop and implement HR policies and procedures.
• Manage employee relations, addressing and resolving conflicts.
• Oversee recruitment, onboarding, and employee training processes.
• Conduct performance evaluations and provide constructive feedback.
• Ensure compliance regulations.
• Perform regular audits and inspections to uphold quality standards.
• Design and implement quality control processes.
• Track, analyse, and report on quality metrics.
• Collaborate with departments to meet and maintain quality standards.
• Maintain accurate employee records and HR databases.
• Record weekly hours and absence and submit to payroll team.
• Develop and implement programs to boost employee engagement.
• Ensure compliance with industry standards and regulatory requirements.
• Provide training and guidance to staff on quality assurance practices.
• Investigate and resolve quality issues and customer complaints.
• Prepare and present quality assurance reports to senior management.
• Stay informed on best practices in HR and quality assurance.
• Foster a positive, productive, and inclusive work environment.
• Support organizational change and development initiatives.