Customer Service Administrator

Reed

Posted 18 hours ago, valid for 10 days

Welwyn Garden City, Hertfordshire AL86HA, England

Part Time

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Sonic Summary

This position is for a Customer Service Administrator in Welwyn Garden City, with a focus on providing empathetic support and service.
Applicants should have previous customer care or people experience, and a genuine passion for assisting others is essential.
The role involves managing outbound calls, coordinating logistics, and ensuring customer needs are met with compassion.
A DBS check is required, and candidates must be available to start immediately, with the potential for a long-term, permanent role.
The salary is not explicitly mentioned, but the role is office-based with hours from Monday to Friday, 8am to 4pm or 9am to 5pm.

Are you available immediately and looking for a long-term Temporary role which could go Permanent working as a Customer Service Administrator? This vacancy is working within a friendly, organised and process driven team and full training will be provided. Previous Customer Care or people experience is ideal for this position.

A Customer Service Administrator who is committed to providing empathetic support and service to join our client's team based in Welwyn Garden City. You will play a key role in a team that prioritises care and understanding in every customer interaction.

The Role:

Manage outbound calls to arrange servicing or repairs.
Ensuring customer needs are met with compassion.
Efficiently coordinate logistics to arrange deliveries.
Respond to emails, and handle paperwork.
Uphold data integrity with systems, focusing on confidentiality and meticulousness.
Office based role with free parking

Key Skills/Requirements:

A genuine passion for assisting others
Clear communication
A detail-oriented approach.
A reassuring phone presence
Must hold a DBS or be happy to undertake a DBS check

Other Details

Location: Welwyn Garden City
Hours: Monday - Friday, 8am - 4pm / 9am - 5pm
Availability - This is an ASAP start
Driver - You must be able to drive with your own car due to location or the role.

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