Recruitment Delivery Team Leader

Job Title: Recruitment Delivery Team Leader
Location: Welwyn Garden City

Salary: £35,000 to £40,000 pa (Plus OTE)
Employment Type: Full-Time, Monday to Friday

About Smart10 Ltd

Smart10 Ltd is a dynamic independent recruitment agency that prides itself on delivering exceptional service to clients and candidates. As we continue to evolve, we are focused on enhancing our operational efficiency, developing our internal team, and increasing overall business performance. We’re now on the hunt for a Recruitment Delivery Manager/ Team Leader, to join our business and lead the way in our future plans of Growth, and extended recruitment services.

Position Overview

This role will play a pivotal place in leading our recruitment team, ensuring we meet client needs effectively while maximising candidate engagement. You will drive recruitment strategies, oversee daily operations, mentor team members, and foster relationships with both clients and candidates. This role is ideal for someone with a strong recruitment background, leadership experience, and a passion for achieving high – performance.

Benefits for you

Starting on 23 days annual leave, increasing with length of service per full calendar year worked, to max 26 days annual leave, plus Bank Holidays

Birthday – Paid day off

Quarterly team incentives to win, overseas trips, nights out, team building activities throughout the year

Employee Assistance Programme

Un-capped quarterly bonuses

Opportunity to achieve REC Qualifications

Free parking – Office based

Competitive Salary & Benefits: Attractive compensation package with performance incentives.

Key Responsibilities

• Team Leadership & Development: Manage and mentor a team of recruiters, ensuring they have the support, resources, and training needed to reach their targets and grow professionally.
• Strategic Recruitment Planning: Develop and implement innovative recruitment strategies to meet client demand, align with business objectives, and anticipate future growth.
• Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and delivering tailored recruitment solutions to exceed expectations.
• Business Development: Play a key role in pro-active Business Development activity, with existing client accounts. Creating and following a clear strategy for you and the team to follow, with a view to increase new business conversions, and expand on existing client accounts.
• Operational Excellence: Review and refine recruitment processes for efficiency, consistency, and compliance, ensuring high-quality delivery at every stage of the candidate journey.
• Data-Driven Decisions: Track and analyse recruitment metrics, such as time-to-fill, quality of hire, and team performance, and adjust strategies accordingly.
• Candidate Experience: Oversee the entire candidate lifecycle, ensuring a positive and engaging experience, from sourcing and interviewing to placement and follow-up.
• Process Improvement & Compliance: Drive process improvements to optimize recruitment workflows and ensure full compliance with industry standards and regulatory requirements.
• Brand Promotion: Actively promote Smart10’s brand and reputation, networking within the industry and participating in recruitment events as needed.

Ideal Candidate Profile

• Experienced Leader: Experience in recruitment in a leadership or management role, ideally within a recruitment agency.
• Performance Results-Oriented: Demonstrated success in meeting recruitment targets, building strong client relationships, and delivering results.
• Strategic & Analytical: Skilled at developing recruitment strategies based on data and trends, with a strong understanding of recruitment metrics and reporting.
• Exceptional Communicator: Able to engage, inspire, and communicate effectively with team members, clients, and candidates.
• Tech-Savvy: Comfortable using recruitment platforms (e.g., CRMs, AI) and exploring new tech to optimise the recruitment process.
• Compliance Knowledge: Strong understanding of recruitment and employment regulations and a commitment to maintaining high-compliance standards.

Thank you for your interest in this vacancy, which is a direct hire for Smart10 Recruitment Group. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.

Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data