Service Desk Technician

Service Desk Technician

Are you a tech-savvy problem solver looking to kick-start your career? Join our dynamic team as a Service Desk Technician in Welwyn Garden City!

In this exciting role, you will be the first point of contact for our valued customers, providing exceptional support and ensuring their technical issues are resolved efficiently. You’ll work in a collaborative environment where your skills will make a real difference.

What We Offer:

• Competitive Salary: Basic salary of £23,000 with the potential to earn an additional £2,000 bonus.
• Office-Based: Enjoy a friendly office atmosphere while you grow and learn.
• Career Development: Opportunities for training and advancement within the company.
• Team Culture: Join a supportive team that values collaboration and innovation.

Key Responsibilities:

• Provide first-line support for technical issues.
• Troubleshoot and resolve customer inquiries promptly.
• Maintain accurate records of interactions and solutions.
• Collaborate with other team members to improve processes.

What You Bring:

• Amazing customer service and communication skills.
• A passion for technology and a willingness to learn—previous service desk or IT experience is not essential!

If you're ready to embark on a rewarding career with us, apply today! We can’t wait to meet you.