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Exciting Opportunity in the Holiday and Tour Industry!
Job Title: Administration Support Officer
Location: Welwyn Garden City - hybrid role, Monday to Friday 9am-5pm
Do you love the great outdoors? Are you passionate about walking, exploring and helping others discover the world's most amazing destinations? If so, we have the perfect Administration role for you!
We're seeking an enthusiastic and organised Administrator to join our dynamic client in the holiday and tour industry. This is your chance to combine your love of walking and the outdoors with a rewarding career supporting unforgettable travel experiences.
Key Responsibilities
As an Administrator, you'll be a vital part of the team, ensuring smooth operations and exceptional service. Your tasks will include:
- Reviewing and managing the annual insurance policy to ensure all individuals are covered for their trips, liaising with insurance broker for updates and amendments.
- Managing and maintaining funding cards for travellers, including ordering replacements for lost or stolen cards.
- Handling payments in multiple currencies.
- Processing Expense Claim forms in Microsoft, addressing queries, reconciling claims with transactions and ensuring prompt reimbursements.
- Assisting with the maintenance and accuracy of individual traveller information.
- Coordinating with First Aid suppliers to ensure team members have up-to-date qualifications and access to relevant courses.
Skills & Qualifications
We're looking for someone who is:
- Confident and communicative: Strong interpersonal skills are a must.
- Organised and detail-oriented: Proficient in Excel and other Microsoft Office applications.
- Financially savvy: Experience with expense claims, invoices and credit notes is beneficial.
- Outdoor enthusiast: A keen interest in walking, basic map-reading skills and a willingness to learn digital mapping tools.
Personal Attributes
This company value:
- Innovation: Creativity in finding better ways to deliver results.
- Customer focus: Keeping the customer at the heart of all they do.
- Drive for results: Tenacity and ambition to achieve competitive results.
- Accountability: Taking responsibility and delivering on commitments.
Why Join This Company?
- Be part of a team that shares your passion for adventure and travel.
- Develop your skills and grow in a supportive, inspiring environment.
- Enjoy the satisfaction of contributing to memorable holiday experiences for travellers worldwide.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
