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Graduate/1st Line Support Analyst

IT Search & Select
Posted 14 hours ago, valid for 3 days
Location

Welwyn, Hertfordshire AL6 9ET, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is seeking a 1st Line Support Analyst to work in a hybrid model, spending 3 to 4 days in the office located in Welwyn Garden City.
  • Candidates must have a minimum of 12 months' experience in an IT support role and be proficient with Windows systems, including desktop and server support.
  • The role involves providing 1st Line support for both on-prem IT systems infrastructure and Cloud technologies.
  • Strong troubleshooting, analytical, and support skills are essential for this position.
  • A Bachelor's degree in Computer Science or a related field is preferred, or relevant experience for college leavers; the salary details are not specified.

Job Description:

Hybrid working 3 or 4 days in the office in Welwyn Garden City. We are looking for an experienced 1st Line Support Analyst to join our team and help support a growing external client base. Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.

The ideal candidate will have at least 12 months’ experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems. You will be responsible for providing 1st Line support for on-prem IT systems infrastructure and Cloud technologies. Strong troubleshooting, analytical and support skills are required.

Key Responsibilities:

  • Provide 1st Line support for on-prem IT systems infrastructure and Cloud technologies.
  • Strong troubleshooting, analytical and support skills.
  • Experience with Windows systems.
  • Experience with Office 365

Qualifications:

  • Bachelor’s degree in Computer Science or related field or College Leaver with experience.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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