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IT Support Analyst

IT Search & Select
Posted 16 hours ago, valid for 9 days
Location

Welwyn, Hertfordshire AL6 9ET, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking a skilled 1st/2nd Line Support Analyst to join our team and assist our expanding external client base.
  • The ideal candidate should possess over 1 year of experience in an IT support role, particularly with Windows systems.
  • Responsibilities include providing support for on-prem IT infrastructure and Cloud technologies.
  • Strong troubleshooting, analytical, and support skills are essential for this position.
  • The salary for this role is competitive and commensurate with experience.

Job Description:

We are looking for an experienced 1st/2nd Line Support Analyst to join our team and help support a growing external client base. Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.

The ideal candidate will have over 1+ years’ experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems. You will be responsible for providing 1st/2nd Line support for on-prem IT systems infrastructure and Cloud technologies. Strong troubleshooting, analytical and support skills are required.

Key Responsibilities:

  • Provide 1st/2nd Line support for on-prem IT systems infrastructure and Cloud technologies.
  • Strong troubleshooting, analytical and support skills.
  • Experience with Windows systems.
  • Experience with Office 365
  • Experience with Wintel / VMWare.

Qualifications:

  • Over 12 months’ experience within an IT related role.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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