Back to searchCustomer Technical Manager
Henderson Brown Recruitment
Posted 2 days ago, valid for 12 days
Welwyn, Hertfordshire AL69AA, England
£50,000 - £60,000 per annum
Full Time
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Sonic Summary
- The position of Customer Technical Manager is available at a leading food business in Hertfordshire, offering a salary between £50,000 and £60,000, plus a 10% bonus.
- The role requires a driven individual to act as the main point of contact for customer teams and ensure products meet safety, legality, and quality standards.
- Key responsibilities include leading new product development, aligning business practices with customer requirements, and utilising data to monitor performance.
- The successful candidate will also develop technical policies, collaborate with teams to implement technical agendas, and support the technical team while promoting a safe working environment.
- Candidates should possess relevant experience, although the specific years of experience required are not mentioned in the job description.
Salary: 50,000 - 60,000 + 10% bonus
Location: Hertfordshire
Reference: (phone number removed)
Our client is a leading food business who supply to a variety of the major retailers. As they continue to expand and grow their presence in the marketplace they are now seeking a driven and ambitious Customer Technical Manager to join their business.
Responsibilities include but are not limited to:
* Act as the principal point of contact for customer teams, hosting and accompanying customers on visits to site and supplier sites.
* Ensure all products meet safety, legality, and quality standards, maintaining customer confidence in our business.
* Align business practices with customer requirements, embedding protocols and procedures into our operations.
* Lead new product development (NPD) and quality improvement projects, driving innovation and competitive advantage.
* Utilise data to monitor and review performance, implementing actions to meet customer expectations.
* Develop and maintain technical policies in line with customer standards, ensuring clear communication to internal teams and suppliers.
* Collaborate with internal and external teams to formulate and implement technical agendas aligned with business objectives.
* Ensure all activities support the long-term sustainability of the business, meeting specific group and business growth needs.
* Optimise systems and processes for a more efficient and cost-effective business.
* Provide support and cover for the technical team, aiding the development of junior staff members and ensuring smooth operations.
* Promote a safe working environment, ensuring compliance with health and safety regulations.
If you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on (phone number removed) for more information.
