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Customer Service Assistant

Burton Bolton & Rose Recruitment Services Limited
Posted 9 hours ago, valid for 5 days
Location

Wembley, Greater London HA0 2AW

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A Customer Service Assistant position is available in Wembley, Middlesex, offering a salary of £36,000 plus benefits such as pension and parking.
  • The role involves managing day-to-day customer service operations and providing high-quality support to customers.
  • Key responsibilities include answering phone inquiries, setting up maintenance work, and tracking job progress.
  • Candidates should have at least one year of experience in a customer service role.
  • The organization emphasizes that only shortlisted applicants will be contacted regarding their application.

Customer Service Assistant

Wembley, Middlesex

£36,000 + Pension + Parking

This very established local organisation are currently seeking a dedicated Customer Service Assistant to join their team and provide extensive support in their busy Customer Service Department.

Some of your duties will include:

- Assisting with the day to day management of the customer service function and providing a high level of service

- Answering incoming telephone calls from customers, dealing with enquiries and recording action taken

- Setting up details of maintenance work to be completed and allocating jobs to maintenance team

- Tracking work being completed from instigation stage through to successful completion

- Maintaining customer details on computerised database system and updating when needed

- Dealing with service issues that arise and escalating cases to management team when necessary

Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - @BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.