- Answering incoming calls with professionalism and a customer focused approach.
- Accurately process customer orders and ensure timely delivery.
- Raising purchase orders and confirming order details with suppliers.
- Co-ordinating with the Warehouse team to ensure seamless order fulfilment.
- Maintaining precise and up-to-date records of orders, shipments, and inventory.
- Collaborating closely with sales and customer service teams to resolve any order discrepancies and exceed customer expectations.
- Previous experience as an order processor within a manufacturing environment. A track record of thriving in a fast-paced setting while managing multiple tasks with ease.
- Exceptional attention to detail and top-notch organizational skills.
- Excellent communication and interpersonal skills to work effectively with internal teams and clients.
- Proficiency in using order processing software and Microsoft Office Suite.