- Answering incoming calls.
- Accurately process customer orders and ensure timely delivery.
- Raise purchase orders for suppliers.
- Acknowledge order confirmation from suppliers.
- Verify order details and coordinate with the warehouse team for order fulfilment.
- Maintain up-to-date records of orders, shipments, and inventory.
- Collaborate with the sales and customer service teams to resolve order discrepancies.
- Previous experience as an order processor within a manufacturing company.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong attention to detail and organisational skills.
- Excellent communication and interpersonal skills.
- Proficiency in using order processing software and Microsoft Office Suite.