Business Development Manager

Position:  Business Development Manager (BDM)

Salary: £30-40k

Location: West Bromwich (West Midlands)

Type: Full time, Permanent

Hours of work: 8:30am – 5:30pm (Mon-Thurs), 8:30am – 4:30pm (Friday)

We’re seeking a driven Business Development Manager with a passion for forging strong relationships and identifying new market opportunities. In this role, the Business Development Manager will leverage sales expertise to expand our client base, enhance customer satisfaction, and promote our innovative product offerings. As a Business Development Manager, you will collaborate closely with our sales and marketing teams to develop strategic initiatives that drive growth and improve market presence. If you thrive in a fast-paced environment and are eager to make a significant impact in a growing industry, we want to hear from you! Embrace this opportunity to advance your career while contributing to the success of our organisation as a Business Development Manager.

Responsibilities of a Business development manager :

• Continuously seek opportunities to enhance the customer experience while introducing current and potential customers to the full range of company products and services.
• You must establish strong relationships with both new and existing customers, demonstrating a proven ability to drive sales growth.
• Assist the sales team by generating quotes, scheduling appointments, arranging samples, and fostering both existing and new business.
• Participate in company sales events.
• Conduct cold calls to potential customers (using the ACT database or other resources) to identify new business opportunities.
• Engage in cross-selling and upselling of products.
• Make monthly retention calls, focusing on accounts with zero spending or significant declines, and update the in-house CRM system accordingly.
• Maintain the CRM by documenting all call activities, with an emphasis on capturing customer data.
• Conduct regular market research related to competitors or products with sales managers, proactively suggesting follow-up promotions.
• Process orders when the administrative department is busy or during staff holidays.
• Oversee and manage customer accounts effectively.
• Manage your accounts to drive growth in your designated area.

Skills & Experience of a Business development manager :

• Excellent interpersonal communication skills
• Ability to maintain confidentiality
• Experience in sales
• Dedication to ensuring customer satisfaction, both externally and internally
• Exceptional customer service skills, consistently exhibiting a positive, friendly, and professional demeanor
• In-depth product knowledge
• Strong attention to detail
• Strong analytical skills
• Proficiency in Microsoft Office Suite—Word, Excel, and Outlook

Benefits:

• Career development
• Fuel paid for business mileage

Next Steps:

Apply for this Business development manager position through this advert. If you would like more information about this role, please contact Sherry on our Commercial team on (phone number removed).

If selected, you will need to register digitally with our agency (if you haven't done so already). If you do not hear from us about your application within 7 days, please consider that you have not been successful. However, we will keep your application on file for consideration for any future positions that may suit you.

About Regional Recruitment Services - A Recruitment Agency in Leicester.

This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency that has been operating since 2008. We offer permanent, temporary and contract jobs within the Commercial, Construction, Industrial and Engineering sectors. To view all of our positions available throughout the United Kingdom, please visit our website ((url removed)).